Sales advisor – Morewood and Arnprior City

You’re known as a dynamic, competent person, or precision? Then join our team!

Guildcrest is seeking someone who will bring their unique touch to the position of Sales advisor at Morewood and Arnprior city offices.

In this role, you will:

• Regular presence at sales centers (Morewood and Arnprior) to oversee appointments and presentation of the space;
• Must be available to work during the day, evenings, and weekends during peak periods;
• Creation and Prep and Maintenance of on-site Sales Tools (i.e., traffic info, creation of sales package/ welcome package, co-ordination of marketing pieces);
• Responsible for CRM Data, including input, reliability, and system functionality;
• Prep new sales for launch in the POS system;
• Assist in the preparation of new products for release and anticipate future releases and planning;
• Co-ordinate Sales Office set up and maintenance;
• Prepare all Sales Offices for Sale, including technical set up, fixtures and delivery/setup (co-ordination with Marketing);
• Support with all materials for new project launches to ensure accuracy and facilitate changes;
• Conduct regular on-site meetings with the Sales team to discuss CRM leads and lead management;
• Work on quarterly targets and reporting;
• Review of APS and related documents for new home sales  and manage changes/updates;
• Monitoring incentives and present ideas for proposed changes or special promotions;
• Be an AVID representative for sales and aim to improve customer service;
• Liaise with marketing to ensure new incentives and promotions are being communicated effectively for all communities;
• Manage and handle all customer escalations and find a resolution;
• Support all customer experience initiatives, including but not limited to external communications, fielding calls, and providing customer support;
• Liaise with various suppliers and vendors for all Sales/Marketing needs;
• Assist with communication between internal/external stakeholders such as sales reps, solicitors, external brokers, and service providers;
• Ensure all assigned processes are documented, and important dates are tracked, transaction files are maintained;
• Works cooperatively with internal/external teams throughout the sales cycle; and
• Supports with gathering and maintaining market data.

Reporting:

• Manage sales office contracts and co-ordination with the admin team for overhead budgets;
• Staff allocations for accounting (monthly);
• Maintains reporting on lead scores and traffic sources;
• Submits weekly reports on current rates, active comparable, and incentives; and
• Documents customer feedback consistently.

Technical Competencies:

Education: High School Diploma is required and a Post Secondary Education is an asset. A licensed real estate agent or related experience as deemed by Management
Experience: A minimum of three to five (3-5) years of relevant work experience. Previous experience in the real estate new home industry is an asset.

Specialized Skills, Knowledge and Abilities:

• A licensed real estate agent;
• Exceptional customer service skills;
• Proficient in Salesforce and integrated applications;
• Microsoft Office (Word and Excel), Outlook;
• Knowledge of Ontario Real Estate Board is an asset;
• Strong understanding of the real estate process and affiliated documents;
• Communication skills (listening, verbal and written);
• Attention to detail;
• Customer Service Focused;
• Organizational skills;
• Initiative;
• Team player.

Our future is better together. Apply now and join us!